Business Manager

Full time Salary

health benefits, manager meals, paid time off.

Requirements

2 years of experience

Job details

 

Who We Are

Inspired by home-style cooking infused with the warmth and vibrancy of Jamaica's culture and people, Chubby's Jamaican Kitchen melds old and new, inside and out to create a transporting dining experience complete with delicious Caribbean cooking, eclectic design and soulful hospitality. Celebrated in the Toronto community and abroad, Chubby's Jamaican has been recognized as a "Best Restaurant" by Toronto Life, Thrillist, Now Magazine, and is recommended in the Michelin Guide.

The Role

  • Curate an Awesome Guest Experience
    • Follow and enforce systems to ensure consistency in product and service
    • Touch tables and build rapport with guests and perform quality investigations
    • Maintain a pristine business
    • Perform guest recoveries as necessary
  • Create a supportive, safe, and growth-oriented work environment
    • Foster an environment of happy people making people happy
    • Conduct pre-shift meetings
    • Audit team member performances and give in-the-moment feedback
    • Work safely in accordance with OHSA
    • Hold training meetings to develop the knowledge and skills of team members
  • Manage daily operations
    • Perform comps, voids, and other POS functions
    • Team scheduling
    • Ensure the business is staffed to maintain optimal profit margins
    • Check inventory, order FoH supplies
    • Inspect and sign for incoming orders
    • Open/Close business in accordance with daily checklists
    • Follow and enforce company policies and procedures
    • Cash handling and reconciliation
  • Continually develop leadership skills
    • Ongoing development of product knowledge
    • Collaborate with General Manager on new systems and processes

Who You Are

The right person for this role has a strong hospitality leadership background and prioritizes that guest and team member experience. The ideal candidate is equal parts people and process driven with an aptitude for creating efficiencies at all levels.

Preference will be given to those who possess:

  • 2 + years of supervisory or management experience
  • High level of service standards
  • Storng leadership and communication skills
  • First Aid and Smart Serve Certified
  • Passionate, Positive and Approachable

What We Offer

As we view all of our team members as an extension of the Gusto 54 Family, we are excited to offer a competitive compensation package including:

  • A comprehensive health insurance and wellness benefits program, powered by League
  • 24-7 access to a health concierge and discounted memberships to wellness-driven products
  • Discounted dining privileges at all of our restaurants
  • Consistent schedule and a safe, positive work environment
  • Access to regular training and development programming

Gusto 54 is an equal-opportunity employer and encourages a diverse working environment. We prohibit discrimination based on legally protected classes in accordance with applicable federal, provincial and local laws including ethnic origin, religion/belief, disability, age, sexual orientation, and gender identity/gender expression. If you are contacted for an interview and require accommodation during the interviewing process, please let us know. 

Kindly note, candidates selected for further consideration will be contacted. 

Required skills

  • Strong Customer Service

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